Please (Pretty Please) read the FAQ before purchasing!
FEATURES:
- OEM Genuine Ford
- Pre-Programmed to your VIN - NO trip to the dealer required!
- NO core charge
- Maintains ALL existing features (Backup Camera, Heated Seats, Park Assist, Climate Controls, etc)
- Includes the latest software (see current version info HERE).
- Complete one-year replacement warranty. US company and support.
NOTE: You have the option to upgrade to navigation / downgrade to non-navigation or keep it the same. If adding navigation when you did not have it before, you will also need a map card!
INSTALLATION:
- Install Time: Varies
- Install Ease: Varies
COMPATIBILITY:
- 2011, 2012, 2013 2014, 2015 & 2016 Ford and Lincoln vehicles equipped the 8" MyFord Touch system
FREQUENTLY ASKED QUESTIONS:
- Q – “My screen is dead / black and I get NO audio - will this product fix my issue?”
- A – Yes. The 2011-2014 Edge and Explorer (and others) are extremely prone to the APIM failing causing a blank screen. If you have a black screen and no audio, this will fix the issue - guaranteed.
- Q – “My screen is dead / black but I can still hear and control the radio - will this product fix my issue?”
- A – No. If the screen is black, but the radio plays and you can control the track / volume from the physical buttons, then the issue is likely the touchscreen has failed.
- Q – “I can see what is being displayed on screen, but the screen does not respond to touch input - will this product fix my issue?”
- A – No. The touchscreen has failed and requires replacement. See our "Replacement Touchscreen for SYNC 2"
- Q – “I get the error "Entertainment Unavailable" and I cant access any music sources. Will replacing the APIM fix this error.”
- A – No. This is an issue with the ACM (Audio Control Module). We do not sell these.
- Q – “I no longer get audio from any of my sources (AM/FM/XM/CD) but the touchscreen still works. Will replacing the APIM fix this error.”
- A – No. This is an issue with the ACM. We do not sell these.
- Q – “Does this need to be programmed at the dealer?”
- A – No. We pre-program the module using the VIN you provide at checkout.
- Q – “My backup camera does not work, will this fix it?”
- A – No. Backup camera failures are common. If the backup camera is not working, it will need to be replaced.
- Q – “If I update my Sync system using the Ford SyncMyRide website, will that cause the navigation feature to be deactivated?”
- A – No. A consumer installed software update will NOT affect this navigation upgrade.
- Q – “Will this kit void my factory warranty?”
- A – No. This kit will not void your vehicle warranty. Although Ford will not warranty the components in our kit, we do for one full year!
- Q – “Will this kit affect my SiriusXM subscription?”
- A – No. SiriusXM subscriptions are NOT affected by our kit - your SiriusXM ID will remain the same.
Videos Hide Videos Show Videos
348 Reviews Hide Reviews Show Reviews
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Wow!!!!
When my screen went black last week I was pretty upset...after troubleshooting all weekend with no luck I called dealer on Monday to learn that WHEN they had availability they would diagnose ($$ I already did) and then if I was correct on issue it would be $900 with no warranty and no guarantee on how long I would be without car.
I found 4dtech.com and called them... Brad guaranteed that the part would fix my problem...I ordered (got 6 mo SAC via PayPal) but messed up on entering my VIN... I called Brad back right away and he told me how to reply with correction...when I did I asked a shipping question and a lady called me back in less than 5 minutes...in less than 24 hours I had my part and then in less than 1 hour my car was fixed!!!
I wish all companies took lessons from 4dtech.com because their customer service is fantastic, their step by step video is perfect and product saved me hundreds!!!
Thank you 4dtech.com -
Great Product
Very quick shipping and unit went in with no problem. Got all the functions back. Thank you 4D!
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PERFECTION
I am a 39 year old woman, who usually has husband do all things to do w/ taking things apart, etc. This was SO easy with the help of their youtube video and instructions. Arrived next day. Prompt replies to my emails. Dash works perfectly now. The only issue I had was that it stopped working and I checked fuses, and replaced the one that is for the SYNC, and haven't had an issue since. So, if you replace your module and it stops working after you install, check your fuse #29.
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excellent product
Received the unit with great detailed instructions. Very simple instructions. I was amazed that I actually did it myself without having to go to dealership to install. Dealership wanted $500 just for install. Thank you for helping me save money. I'm glad I found you guys.
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Perfect replacement!
Replacement unit worked perfectly!! Fast shipping to Canada. Would recommend to anyone. Wish I would have done it sooner.
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Exactly the Right Part For the Job!
The part was delivered on time and well packed to avoid damage. Their online video and printed instructions on how to replace the module were spot on! 20 minutes later, I had my touchscreen back and never lost any data or settings just as the video said it would.
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Works as expected
My old APIM has been flaky for years and finally died for good. It took me about 20 minutes to install this one and I saved about $500 over having the dealer do it. I've been satisfied.
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Sync replacement
Awesome! Ordered the part and it shipped right away so I got it pretty quickly.
Directions were great and easy to follow... We had my sync system back in about 12 minutes!
Thank You Thank You Thank You!!!!
So happy I found you on line! -
Perfect Fit
I thought I had a big problem on my head when my screen went black. When I called ford, they told me to bring my car in after 2 weeks since they were fully booked. That alone was an inconvenience aside from going to leave my car there till they had diagnosed the problem. Then I went online and found 4d tech. Every information there seemed too good to be true so I had a chat with their rep online. After being convinced, I ordered the product, which arrived in 4 days. Following their instructions, I removed the faulty APIM and fixed the new one and to my pleasant surprise, it started working when I powered my radio on. I am really impressed. It did not even have to be programmed. Very convenient. 4d tech, gracias for saving me. Ford would have smashed me to bits.
