Please (Pretty Please) read the FAQ before purchasing!
FEATURES:
- OEM Genuine Ford
- Pre-Programmed to your VIN - NO trip to the dealer required!
- NO core charge
- Maintains ALL existing features (Backup Camera, Heated Seats, Park Assist, Climate Controls, etc)
- Includes the latest software (see current version info HERE).
- Complete one-year replacement warranty. US company and support.
NOTE: You have the option to upgrade to navigation / downgrade to non-navigation or keep it the same. If adding navigation when you did not have it before, you will also need a map card!
INSTALLATION:
- Install Time: Varies
- Install Ease: Varies
COMPATIBILITY:
- 2011, 2012, 2013 2014, 2015 & 2016 Ford and Lincoln vehicles equipped the 8" MyFord Touch system
FREQUENTLY ASKED QUESTIONS:
- Q – “My screen is dead / black and I get NO audio - will this product fix my issue?”
- A – Yes. The 2011-2014 Edge and Explorer (and others) are extremely prone to the APIM failing causing a blank screen. If you have a black screen and no audio, this will fix the issue - guaranteed.
- Q – “My screen is dead / black but I can still hear and control the radio - will this product fix my issue?”
- A – No. If the screen is black, but the radio plays and you can control the track / volume from the physical buttons, then the issue is likely the touchscreen has failed.
- Q – “I can see what is being displayed on screen, but the screen does not respond to touch input - will this product fix my issue?”
- A – No. The touchscreen has failed and requires replacement. See our "Replacement Touchscreen for SYNC 2"
- Q – “I get the error "Entertainment Unavailable" and I cant access any music sources. Will replacing the APIM fix this error.”
- A – No. This is an issue with the ACM (Audio Control Module). We do not sell these.
- Q – “I no longer get audio from any of my sources (AM/FM/XM/CD) but the touchscreen still works. Will replacing the APIM fix this error.”
- A – No. This is an issue with the ACM. We do not sell these.
- Q – “Does this need to be programmed at the dealer?”
- A – No. We pre-program the module using the VIN you provide at checkout.
- Q – “My backup camera does not work, will this fix it?”
- A – No. Backup camera failures are common. If the backup camera is not working, it will need to be replaced.
- Q – “If I update my Sync system using the Ford SyncMyRide website, will that cause the navigation feature to be deactivated?”
- A – No. A consumer installed software update will NOT affect this navigation upgrade.
- Q – “Will this kit void my factory warranty?”
- A – No. This kit will not void your vehicle warranty. Although Ford will not warranty the components in our kit, we do for one full year!
- Q – “Will this kit affect my SiriusXM subscription?”
- A – No. SiriusXM subscriptions are NOT affected by our kit - your SiriusXM ID will remain the same.
Videos Hide Videos Show Videos
348 Reviews Hide Reviews Show Reviews
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Sync 2 module/APIM (My Ford Touch)
Ordering and delivery flawless and easy. Item arrived as promised and on time and properly programmed for my VIN. Watching the video and looking at the documentation that came with the unit I was able to complete the project in 20 minutes. I saved $500.00 from what the dealer wanted to fleece me. If you know how to run a screw/nut driver I would highly recommend! Also, order the trim tool kit to not damage your trims during removal. Great buying experience!
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Couldn't be happier!
This product did EXACTLY what I wanted it to do - got that black screen of death, did some research, found it was PROBABLY a dead unit, crossed my fingers and dropped the cash on this one - instructions were great, installation was perfectly easy once I figured out how to get the trim pieces off. And now we have a radio again for the first time in a year! Cannot recommend this highly enough.
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APIM Unit. Ford Edge
The service from 4DTECH was first rate!! The unit was shipped the same day I ordered and got here right as promised. The install video on 4DTECHs website made removal and install easy.
The new unit is working great!! My wife is very happy -
Great service and easy install
I've never reviewed a product before. I can't say enough about the speed of service and ease of installing this product. My 2011 Ford Edge Sync had the black screen of death. I went to the local dealer. The service department recommended that I just buy an aftermarket radio or pay them $1,250 for a new APIM module which may not solve the problem. If that didn't work they suggested changing the screen. Ok, if you install an aftermarket stereo the heated seats feature is worthless. Secondly, that's a lot of money for something that may or may not work. I googled APIM modules. 4D tech was at the top of the list. A very brief call to confirm what we thought was the problem and less than 24 hours later the part arrived. Less than 20 minutes for set up and everything works perfectly! Thank you.
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Excellent!
Easy install and definitely satisfied. Now my wife doesn't have to drive her car in silence!
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Easy install
I ordered this replacement after my dealer quoted me $1200.00 to replace my APIM. I saved $500.00. and it only took me 20 minutes to complete. Everything is now operating better then it ever has, phone, navigation, stereo, climate control and voice recognition all working perfect. Well worth it thankyou 4dtech.
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Easy to install
This is awesome! I took my car to the dealership and they quoted me over $2000 to fix my radio. After googling for a little bit I came across this site. I was skeptical at first but I’m happy I made the purchase!
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No trip to dealer
Fixed the black screen of death, we had no radio, no backup camera, no seatwarmers, etc. Dealer wanted a day and over $1000. Took my husband about 25 minutes. I highly recommend!
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AMAZING and WOW!!!!!
I received my replacement APIM today, 1 day earlier than expected! The box came with picture by picture instructions and this is the BEST customer service ever! Thank you 4Dtech team! Replaced in about 20 minutes!
