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Replacement SYNC 2 Module / APIM

$449.99 - $699.99 USD
(344 reviews) Write a Review
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Availability:
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30 Day Returns
Warranty:
One year from date of purchase
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Please (Pretty Please) read the FAQ before purchasing!

FEATURES:

  • OEM Genuine Ford
  • Pre-Programmed to your VIN - NO trip to the dealer required!
  • NO core charge
  • Maintains ALL existing features (Backup Camera, Heated Seats, Park Assist, Climate Controls, etc)
  • Includes the latest software (see current version info HERE).
  • Complete one-year replacement warranty. US company and support.

NOTE: You have the option to upgrade to navigation / downgrade to non-navigation or keep it the same. If adding navigation when you did not have it before, you will also need a map card!

INSTALLATION:

  • Install Time: Varies
  • Install Ease: Varies 

COMPATIBILITY:

  • 2011, 2012, 2013 2014, 2015 & 2016 Ford and Lincoln vehicles equipped the 8" MyFord Touch system

 sync-1-no-5x3.jpgsync-2-yes-5x3.jpgsync-3-no-5x3.jpg myford-no-5x3.jpgsync-no-5x3.jpg

FREQUENTLY ASKED QUESTIONS: 

  • Q – “My screen is dead / black and I get NO audio - will this product fix my issue?”
  • A – Yes. The 2011-2014 Edge and Explorer (and others) are extremely prone to the APIM failing causing a blank screen. If you have a black screen and no audio, this will fix the issue - guaranteed.

  • Q – “My screen is dead / black but I can still hear and control the radio - will this product fix my issue?”
  • A – No. If the screen is black, but the radio plays and you can control the track / volume from the physical buttons, then the issue is likely the touchscreen has failed.

  • Q – “I can see what is being displayed on screen, but the screen does not respond to touch input - will this product fix my issue?”
  • A – No. The touchscreen has failed and requires replacement. See our "Replacement Touchscreen for SYNC 2"

  • Q – “I get the error "Entertainment Unavailable" and I cant access any music sources. Will replacing the APIM fix this error.”
  • A – No. This is an issue with the ACM (Audio Control Module). We do not sell these.

  • Q – “I no longer get audio from any of my sources (AM/FM/XM/CD) but the touchscreen still works. Will replacing the APIM fix this error.”
  • A – No. This is an issue with the ACM. We do not sell these.

  • Q – “Does this need to be programmed at the dealer?”
  • A – No. We pre-program the module using the VIN you provide at checkout. 

  • Q – “My backup camera does not work, will this fix it?”
  • A – No. Backup camera failures are common. If the backup camera is not working, it will need to be replaced. 

  • Q – “If I update my Sync system using the Ford SyncMyRide website, will that cause the navigation feature to be deactivated?”
  • A – No. A consumer installed software update will NOT affect this navigation upgrade.

  • Q – “Will this kit void my factory warranty?”
  • A – No. This kit will not void your vehicle warranty. Although Ford will not warranty the components in our kit, we do for one full year!

  • Q – “Will this kit affect my SiriusXM subscription?”
  • A – No. SiriusXM subscriptions are NOT affected by our kit - your SiriusXM ID will remain the same.

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344 Reviews Hide Reviews Show Reviews

  • 5
    Ford SYNC APIM Upgrade

    Posted by Brandon Thompson on May 11th 2020

    Shipping was fast and installation was easy. Worked perfectly.

  • 3
    2013 C-Max SEL Sync 2 APIM replacement

    Posted by Fieseract on May 8th 2020

    Went with this procedure since Ford dealership wanted close to $1200 dollars to have their service department repair our car's problem. The problem with our C-Max was the radio not turning off (intermittent problem). I can't say if this issue was more problematic with temperatures below freezing, but the only way to recover the normal operation of the radio was to pull fuses (69 and 79) and then cycle the car's power before replacing the fuses. This problem will effect other systems if the car's 12V battery system is low (intelligent access).
    I'm not concluding this fixed our car's problem since the old APIM worked most of the time. We'll know more in a year about whether this was worth the $599.99. No special tools were required for this particular procedure other than a 7mm nut driver/ratchet and socket.

  • 5
    SYNC 2 Black Screen Fix

    Posted by John Johnson on Apr 29th 2020

    I ordered the replacement SYNC 2 module for 2011 Ford Edge fast shipping and installed it in less than a half hour - Make sure to watch the install video makes it easy. Very happy with the new module working great. The wife is happy and saved a lot of money doing it myself.

  • 5
    Replacement of the Sync 2 Module/APIM (My Ford Touch)

    Posted by Marlin on Apr 27th 2020

    So often, companies tell you "plug and play" (it's that easy) and installs can become a nightmare. This was an easy "plug and play" and everything worked as they said.......it was like magic!! The removal and install took me a total of about 35 to 40 minutes. Make sure you have some plastic pry tools, to avoid scratching your trim pieces. This was really a "piece of cake" exchange. I highly recommend these folks!!!

  • 5
    Worked as advertised

    Posted by Matthew Koly on Mar 14th 2020

    Replaceing this module fixed my bluetooth issue. Installation was easy using provided instructions.

  • 5
    APIM Replacement 2012 Edge

    Posted by William Lusby on Jan 16th 2020

    Product arrived well packed, installation was exactly like the video showed. Unit was flashed to my car and everything worked perfectly.

  • 5
    Plug and Play eazy

    Posted by James on Jan 1st 2020

    Litterally just pop out the trim, unscrew the screen, unhook wires, unscrew the unit and put in the new one. Then, reverse order. So easy!

  • 5
    Replacement Sync 2 Module

    Posted by Tony Guinn on Dec 6th 2019

    Very easy to replace. Solved all my glitching with my phone, radio, and navigation.

  • 5
    Easy to replace

    Posted by Ablavi on Dec 1st 2019

    Very easy to replace and works correctly

One year from date of purchase
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