Please (Pretty Please) read the FAQ before purchasing!
FEATURES:
- OEM Genuine Ford
- Pre-Programmed to your VIN - NO trip to the dealer required!
- NO core charge
- Maintains ALL existing features (Backup Camera, Heated Seats, Park Assist, Climate Controls, etc)
- Includes the latest software (see current version info HERE).
- Complete one-year replacement warranty. US company and support.
NOTE: You have the option to upgrade to navigation / downgrade to non-navigation or keep it the same. If adding navigation when you did not have it before, you will also need a map card!
INSTALLATION:
- Install Time: Varies
- Install Ease: Varies
COMPATIBILITY:
- 2011, 2012, 2013 2014, 2015 & 2016 Ford and Lincoln vehicles equipped the 8" MyFord Touch system
FREQUENTLY ASKED QUESTIONS:
- Q – “My screen is dead / black and I get NO audio - will this product fix my issue?”
- A – Yes. The 2011-2014 Edge and Explorer (and others) are extremely prone to the APIM failing causing a blank screen. If you have a black screen and no audio, this will fix the issue - guaranteed.
- Q – “My screen is dead / black but I can still hear and control the radio - will this product fix my issue?”
- A – No. If the screen is black, but the radio plays and you can control the track / volume from the physical buttons, then the issue is likely the touchscreen has failed.
- Q – “I can see what is being displayed on screen, but the screen does not respond to touch input - will this product fix my issue?”
- A – No. The touchscreen has failed and requires replacement. See our "Replacement Touchscreen for SYNC 2"
- Q – “I get the error "Entertainment Unavailable" and I cant access any music sources. Will replacing the APIM fix this error.”
- A – No. This is an issue with the ACM (Audio Control Module). We do not sell these.
- Q – “I no longer get audio from any of my sources (AM/FM/XM/CD) but the touchscreen still works. Will replacing the APIM fix this error.”
- A – No. This is an issue with the ACM. We do not sell these.
- Q – “Does this need to be programmed at the dealer?”
- A – No. We pre-program the module using the VIN you provide at checkout.
- Q – “My backup camera does not work, will this fix it?”
- A – No. Backup camera failures are common. If the backup camera is not working, it will need to be replaced.
- Q – “If I update my Sync system using the Ford SyncMyRide website, will that cause the navigation feature to be deactivated?”
- A – No. A consumer installed software update will NOT affect this navigation upgrade.
- Q – “Will this kit void my factory warranty?”
- A – No. This kit will not void your vehicle warranty. Although Ford will not warranty the components in our kit, we do for one full year!
- Q – “Will this kit affect my SiriusXM subscription?”
- A – No. SiriusXM subscriptions are NOT affected by our kit - your SiriusXM ID will remain the same.
Videos Hide Videos Show Videos
343 Reviews Hide Reviews Show Reviews
-
Easy To Install, Works Perfectly
My SYNC system started acting bizarre on my 2011 Edge so I got online to see if I could figure out the issue rather than going to the dealership during a pandemic. After reading so many posts about the APIM dying, that seemed to be my problem so I researched my options and found 4D Tech's video and site. I called to explain what was going on and see if they thought it was the APIM or possibly the APIM and touchscreen (my screen wasn't responding like it should), but they thought it unlikely both would've gone out at the same time. I ordered the replacement module figuring if that wasn't the problem, I'd upgrade to SYNC 3 and replace the screen and all. Luckily, the APIM was the issue.
The replacement comes very well packaged, protected by heavy foam. I got it pretty quickly, too.
I replaced it myself using the trim removal tools I'd also ordered (get these, they are worth the ten bucks) in about an hour. I took my laptop out to the car and watched the video bit by bit as I did each step to make sure I didn't mess anything up but it really is as easy as the video makes it look like it is. The only part I had trouble with was unsnapping the screen bezel from the shifter bezel. It seemed like I was going to break it rather than undo it, so I got the husband to do that part. I've been using it about a month now and it all works perfectly. Really glad I found 4D Tech because from what I've read on the Ford forums and elsewhere, this would've been anywhere from $1500 to $2k to have the dealer do it. -
Product review
Worked perfectly
-
Apim replacement
Great service, great product, fast delivery . Easy installation whith online video.
Work perfect, very satisfed. -
Good Product
Very good service, very good product, and fast delivery. I have followed your replacement video step by step and everything is working fine. Thank you so much.
-
Replacement Sync 2 Module with Navigation works PERFECTLY
Even though I'm not mechanically inclined, I was able to replace the module relatively easily. Sync started up and runs with navigation again. Recommend getting getting plastic trim removal tools to prevent damaging trim or bezel. I called tech support once during the process and they answered call promptly and were very helpful.
-
sync 2 MODULE/APIM
Have a 2011 Edge with the Sony system. nothing worked seat heaters nothing. installed in under 10 minutes and everything works great again.
-
Replacement SYNC 2 Module
The product work as promised and installation was easy. Shipping was fast.
-
Great Product and Instructions
Purchased for my daughter's car who will start driving on her own in February. Installed in about an hour at 1/3 the price the repair shop quoted for the part and repair.
All functions working good. -
installed works great
installed works great