Please (Pretty Please) read the FAQ before purchasing!
FEATURES:
- OEM Genuine Ford
- Pre-Programmed to your VIN - NO trip to the dealer required!
- NO core charge
- Maintains ALL existing features (Backup Camera, Heated Seats, Park Assist, Climate Controls, etc)
- Includes the latest software (see current version info HERE).
- Complete one-year replacement warranty. US company and support.
NOTE: You have the option to upgrade to navigation / downgrade to non-navigation or keep it the same. If adding navigation when you did not have it before, you will also need a map card!
INSTALLATION:
- Install Time: Varies
- Install Ease: Varies
COMPATIBILITY:
- 2011, 2012, 2013 2014, 2015 & 2016 Ford and Lincoln vehicles equipped the 8" MyFord Touch system
FREQUENTLY ASKED QUESTIONS:
- Q – “My screen is dead / black and I get NO audio - will this product fix my issue?”
- A – Yes. The 2011-2014 Edge and Explorer (and others) are extremely prone to the APIM failing causing a blank screen. If you have a black screen and no audio, this will fix the issue - guaranteed.
- Q – “My screen is dead / black but I can still hear and control the radio - will this product fix my issue?”
- A – No. If the screen is black, but the radio plays and you can control the track / volume from the physical buttons, then the issue is likely the touchscreen has failed.
- Q – “I can see what is being displayed on screen, but the screen does not respond to touch input - will this product fix my issue?”
- A – No. The touchscreen has failed and requires replacement. See our "Replacement Touchscreen for SYNC 2"
- Q – “I get the error "Entertainment Unavailable" and I cant access any music sources. Will replacing the APIM fix this error.”
- A – No. This is an issue with the ACM (Audio Control Module). We do not sell these.
- Q – “I no longer get audio from any of my sources (AM/FM/XM/CD) but the touchscreen still works. Will replacing the APIM fix this error.”
- A – No. This is an issue with the ACM. We do not sell these.
- Q – “Does this need to be programmed at the dealer?”
- A – No. We pre-program the module using the VIN you provide at checkout.
- Q – “My backup camera does not work, will this fix it?”
- A – No. Backup camera failures are common. If the backup camera is not working, it will need to be replaced.
- Q – “If I update my Sync system using the Ford SyncMyRide website, will that cause the navigation feature to be deactivated?”
- A – No. A consumer installed software update will NOT affect this navigation upgrade.
- Q – “Will this kit void my factory warranty?”
- A – No. This kit will not void your vehicle warranty. Although Ford will not warranty the components in our kit, we do for one full year!
- Q – “Will this kit affect my SiriusXM subscription?”
- A – No. SiriusXM subscriptions are NOT affected by our kit - your SiriusXM ID will remain the same.
Videos Hide Videos Show Videos
347 Reviews Hide Reviews Show Reviews
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Great Service and product
These guys are great. The APIM workedlike th eoriginal one.
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SYNC 2 APIM
Part arrived as promised. Support video was step by step. Plug and play, no programming required. Works perfectly
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Perfect!
Exactly what my car needed. Installation was easier than I expected. Shipped fast!
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Easy to Install
The radio is updated and working and phones are not dropping calls. Easy to install.
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Module was what I ordered
I needed some technical assistance and 4dtech responded very well
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Ford MyTouch Screen
When my touch screen went blank in my Ford Explorer, I thought I would have to take it in for an expensive repair. But I was able to order the sync module and put it in myself relatively easily. The part came fast and the installation video was great.
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Worked perfectly
I installed the module myself and it fired up without issue. Apparently I accidentally stripped a couple wires on the front dash panel connector and it was shorting and causing a battery drain. 4D was very responsive when I used their messaging app to explain the problem. Excellent products and excellent support! Way to go 4D!
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Easy Replacement
I have a 2012 Explorer XLT. The replacement was even easier than the YouTube video. My trim pieces are shorter. This was an easy project and it fixed my black screen. It has been a couple weeks and still working great.
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Fantastic
Super fast service. This was exactly what I needed to get my 2011 Ford Edge sync back up and running. So glad I decided to go this route. Everything about this transaction was perfect!